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Knowledge base

Frequently asked questions.

Quick answers to the questions we hear most. Don't see yours? Call us or send a message.

Service

What areas do you serve?

We deliver to offices and businesses across Sioux Falls, eastern South Dakota, northwest Iowa, and southwest Minnesota.

Service

How fast is service when something goes wrong?

Most service calls are handled the same business day. If a brewer is down longer, we provide a loaner so your team is never without coffee.

Equipment

Do I have to buy the brewer?

Usually no. We offer free use of commercial brewers when you purchase coffee and supplies from us. Equipment is installed and maintained by our team.

Equipment

Which brewer is right for my office?

It depends on team size and how people drink coffee. Single-cup like Keurig is great for small or executive teams; airpot brewers serve mid-volume; thermal and bean-to-cup machines fit busier offices. We’ll recommend the right one.

Delivery

How often do you deliver?

Most offices are on weekly or bi-weekly schedules. We’ll set a cadence that fits your usage so the breakroom never runs out — and you’re not overstocked.

Delivery

Can I add items between deliveries?

Yes. Call or email us and we’ll get you what you need on the next route or sooner if urgent.

Billing

Is there a contract?

We keep agreements simple and clear. Most clients are on flexible, no-pressure terms — we keep your business by earning it.

Billing

How does pricing work?

Pricing depends on the products and equipment you choose. Request a quote and we’ll send a transparent breakdown.

Service

Do you carry decaf and specialty roasts?

Yes — including Caribou and other top brands. We can match your team’s preferences across regular, decaf, and specialty.
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